Order & Delivery
How to place an order
Mode of Payment
You can pay by credit card, PayPal, or PayNow (for Singapore customers).
Wait time for handmade products
Depending on the amount of orders we have on hand, there will be a 3-4 week wait for all handmade products, especially Tamagotchi crochet covers, as the covers are handmade one by one. We make the covers according to the sequence the order was received. Apologies for any inconvenience caused and seek your kind understanding.
Shipping Wait Time & Delays
We ship from Singapore. Shipping time to most Asian countries will take approximately 1-2 weeks, while shipping to the rest of the world will take 2-3 weeks.
In the rare event that your shipment is delayed up to 6 weeks from the date of shipment, please contact us for further assistance.
|Singapore (Normal Mail)||SGD 1.50|
|Singapore (Registered Mail)||SGD 3.00 onwards|
|Malaysia, Brunei||SGD 8.50 onwards|
|Bangladesh, Bhutan, Cambodia, China, Hong Kong, India, Indonesia, Laos, Macao, Maldives, Mongolia, Myanmar, Nepal, Pakistan, Philippines, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam, Cook Islands, Fiji, French Polynesia, Kiribati, Nauru, New Caledonia, Niue, Papua New Guinea, Pitcairn Islands, Samoa, Solomon Islands, Timor-Leste, Tokelau, Tonga, Tuvalu, Vanuatu, Wallis & Futuna, American Samoa, Marshall Islands, Northern Mariana Islands, Palau.||SGD 10.50 onwards|
|Rest of the World||SGD 14.00 onwards|
In the event of unclaimed shipment, your parcel may be returned to us if you have provided us with an incorrect address, or if it is left unclaimed with your local postal service for a long period of time (usually 1 month, depending on your country). If we have receieved the returned unclaimed parcel for these 2 reasons, and you wish for us to ship it to you again, you will need to pay the shipping fee again. If you prefer a refund instead, the amount that will be refunded to you will be 90% of the cost of the item, excluding shipping fee. This is to cover the processing fees which include packaging/transporting and labor fees.
If your change your mind about an order and it is not yet shipped, a full refund may be given to you. However, if the item is already shipped, then no refunds will be given.
We strive to ensure all our products are of excellent quality and good condition before shipping to you. If, in the rare event that you believe you have received a faulty product, please do not hesitate to contact us via WhatsApp: 65-8446 6882 or email firstname.lastname@example.org and we will assist you.