Please note that for handmade/crochet products, processing time will take approximately 2-4 weeks, before it is shipped.

International Trackable Mail: Usually takes about 14-21 days. In some rare cases, it may take up to 3 months or more. Tracking may be limited in some countries. We will not be liable for lost mail. This option is no longer available for customers in the US. More details here.

DHL / FedEx Express: Shipping takes 2-5 business days, with full tracking until it arrives at your doorstep. Guaranteed 100% refund if parcel is lost.

Unclaimed returned parcels will only be refunded 90% of the value. Click here for policy details.