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  • Handmade Products Wait Time

    Please note that for handmade/crochet products, processing time will take approximately 2-4 weeks, before it is shipped.

  • Shipping

    For international orders, shipping usually takes about 2 weeks. In some rare cases, it may take up to 4 weeks or more. If you have not received your order 6 weeks after it is shipped, please contact us and we will raise an investigation.

  • Unclaimed Shipment

    Unclaimed returned parcels will only be refunded 90% of the value. Click here for policy details.