Please note that for handmade/crochet products, processing time will take approximately 2-4 weeks, before it is shipped.

International Trackable Mail: Usually takes about 14-21 days. In some rare cases, it may take up to 3 months or more. Tracking may be limited in some countries. We will not be liable for lost mail. This option is no longer available for customers in the US. More details here.

DHL / FedEx Express: Shipping takes 2-5 business days, with full tracking until it arrives at your doorstep. Guaranteed 100% refund if parcel is lost.

Unclaimed Shipment: Unclaimed returned parcels will only be refunded 90% of the value. Click here for policy details.

Customs/Import Fees: You may be subject to customs duties or import taxes imposed by your country. These charges are the responsibility of the recipient. Please note that we do not have control over this process, and any return shipping or handling fees incurred would not be refundable.