Please note that for handmade/crochet products, processing time will take approximately 2-4 weeks, before it is shipped.

For international orders, shipping usually takes about 2 weeks. In some rare cases, it may take up to 4 weeks or more. If you have not received your order 6 weeks after it is shipped, please contact us and we will raise an investigation.

Unclaimed returned parcels will only be refunded 90% of the value. Click here for policy details.